1. Introduction

Automan Driving Solutions is committed to protecting your privacy and maintaining the security of any personal information we receive from you. We comply with all applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it.

If you have any questions about this policy, please contact us:

• Email: contact@automandrivingsolutions.com
• Phone: 0747 647 1866
• Website: automandrivingsolutions.com

2. Information We Collect

We only collect personal information that you provide to us voluntarily, such as when you make an enquiry, book a lesson, or contact us by phone, email, or through our website. This may include:

• Your full name
• Home address and postcode
• Phone number
• Email address
• Preferred transmission type (manual or automatic)
• Driving licence details (where required)

We do not collect sensitive personal information unless you specifically and knowingly provide it. Where we do, we will always make clear why it is needed and obtain your consent.

3. How We Use Your Information

We use the information you provide to:

• Match you with an available instructor in your area
• Arrange and manage your driving lessons
• Process payments for lessons
• Communicate with you about your lessons, scheduling, and progress
• Send you information about our offers, promotions, and related services (where you have given consent)
• Invite you to leave a review of your experience with us

We will always make clear why we need your data at the point of collection and will obtain your consent before using it for marketing purposes.

4. Sharing Your Information

We may share your personal information with third parties in the following limited circumstances:

• With driving instructors engaged by Automan Driving Solutions, for the purpose of arranging and delivering your lessons
• With payment processors, to handle lesson payments securely — we do not store your card details
• With review platforms or marketing partners, to enable us to invite feedback and present relevant information to website visitors

We do not sell your personal data to any third party.

Where data is shared with a third party outside the UK or European Economic Area (EEA), it is protected using appropriate safeguards, including hashing (SHA-256) where applicable, in accordance with UK GDPR requirements.

5. Cookies and Website Tracking

Our website uses cookies as part of normal business operations. A cookie is a small file placed on your device when you visit our site. Cookies help us understand how visitors use our website so we can improve it.

We and our marketing partners may use cookies to show you relevant advertisements on other websites based on your previous interaction with automandrivingsolutions.com. This does not involve collecting your name, email address, or other directly identifying information.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend you review the privacy policy of any third-party website you visit.

7. Payment Security

All payments made online or by phone are processed securely through a third-party card authorisation provider. We do not store or retain any credit or debit card details. We can provide details of our payment provider’s privacy policy upon request.

8. How Long We Keep Your Data

We retain your personal information for a period of 6 years from the date of your last interaction with us, in line with standard business and legal requirements.

If you wish to have your data removed before this period, please contact us at contact@automandrivingsolutions.com and we will action your request promptly.

9. Your Rights

Under UK data protection law, you have the following rights:

• The right to access the personal data we hold about you
• The right to correct any inaccurate or incomplete information
• The right to request deletion of your data (subject to legal obligations)
• The right to withdraw consent at any time, where processing is based on consent
• The right to object to processing for direct marketing purposes
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at contact@automandrivingsolutions.com.

10. Data Security

We follow strict security procedures in the storage and handling of your personal data to prevent unauthorised access, loss, or misuse, in accordance with applicable legislation.

In the unlikely event that you believe your data has been misused, please contact us immediately at contact@automandrivingsolutions.com. We will investigate without undue delay and notify the Information Commissioner’s Office (ICO) where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website at automandrivingsolutions.com. We will notify you of significant changes where we are able to do so.

We recommend saving or printing a copy of this policy for your records.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

• Email: contact@automandrivingsolutions.com
• Phone: 0747 647 1866
• Website: automandrivingsolutions.com

Automan Driving Solutions — Tyne and Wear

Website: automandrivingsolutions.com  |  Email: contact@automandrivingsolutions.com  |  Tel: 0747 647 1866